REPORT DIGEST

 

DEPARTMENT OF CENTRAL MANAGEMENT SERVICES

 

FINANCIAL AUDIT

For the Year Ended:

June 30, 2004

and

COMPLIANCE EXAMINATION

For the Two Years Ended:

June 30, 2004

 

Summary of Findings:

Total this audit                        24

Total last audit                          6

Repeated from last audit           2

 

Release Date:

April 26, 2005

 

State of Illinois

Office of the Auditor General

WILLIAM G. HOLLAND

AUDITOR GENERAL

 

To obtain a copy of the Report contact:

Office of the Auditor General

                    740 E. Ash Street

Springfield, IL 62703

(217) 782-6046 or TTY (217) 888-2887

 

This Report Digest is also available on

the worldwide web at

http://www.state.il.us/auditor

 

 

SYNOPSIS

  • CMS paid efficiency initiative billings from improper line item appropriations.  During FY04, CMS paid eight billings totaling $24.8 million for efficiency initiatives.
  • CMS' contract files lacked individual scoring sheets for 6 of 9 efficiency initiative contracts we tested.  Eight of 9 contract files we tested lacked evidence of a written determination for contract award.  The 9 contracts totaled $69 million.
  • In 6 of 9 efficiency initiative procurements we reviewed, the winning vendor participated in the development of information for the RFP and/or was granted a waiver by CMS to propose on the procurement.  CMS did not post notices in the Procurement Bulletin stating that it was in the State's best interest to accept proposals from these vendors.
  • CMS evaluated vendor proposals using evaluation criteria that were not stated in the RFP. 
  • CMS allowed the Asset Management vendor (IPAM, LLC) to extensively revise its proposal during the best and final process after initial scoring evaluations were completed.  The Asset Management contract is valued at $24.9 million. 
  • CMS failed to post notices in the Procurement Bulletin when awarding contracts to other than the lowest priced vendor, as required by law and administrative rules.
  • CMS failed to include information about subcontractors utilized by the vendor in 4 of 9 contracts we reviewed. 
  • In 9 of 9 efficiency initiative contracts we reviewed, CMS allowed vendors to initiate work on the project without a formal written agreement in place. 
  • We questioned 77% ($546,650 of $708,715) of vendor expenses reimbursed by CMS in FY04: 

--   For 4 of the 7 contracts, there was no documentation attached to the billing invoices to substantiate that the expenses actually occurred. 

--   For 2 of the 7 contracts, reimbursement rates exceeded the amounts set forth in the contract.   

--   We questioned $43,615 of $177,501 in expenses paid to the Asset Management vendor (IPAM, LLC).  A list of questioned costs is included in this Report Digest.

  • CMS billed $137 million for efficiency initiatives to State agencies during FY04 without adequate determination of anticipated savings. 
  • CMS did not maintain adequate documentation to support the amount of savings it attributes to efficiency initiatives.  Also, savings goals stated in RFP's, vendor proposals and/or contracts were not always realized or documented.
  • CMS' Illinois Office of Internal Audit did not complete audits of major systems as required by the Fiscal Control and Internal Auditing Act.
  • CMS' Surplus Warehouse did not maintain an adequate inventory control system.
  • CMS did not file reports on reorganizations with the General Assembly as required by law.
  • CMS did not maintain time sheets for its employees as required by the State Officials and Employees Ethics Act.

 

 

 

{Expenditures and Activity Measures are summarized on the next page.}


 

STATE OF ILLINOIS

DEPARTMENT OF CENTRAL MANAGEMENT SERVICES

FINANCIAL AUDIT AND COMPLIANCE EXAMINATION

For The Year(s) Ended June 30, 2004

 

STATEMENT OF ACTIVITIES INFORMATION (in thousands)

Governmental Activities

Business-Type Activities

 

PROGRAM REVENUES

Charges for Services.....................................................................

 

EXPENSES

General Government..........................................................................

Health and Social Services.................................................................

Interest.............................................................................................

Other................................................................................................

Total Expenses..................................................................................

 

NET (EXPENSE) REVENUES.......................................................

 

Total General Revenues and transfers.................................................

 

CHANGE IN NET ASSETS...........................................................

Net Assets July 1, 2003......................................................................

NET ASSETS, JUNE 30, 2004....................................................

 

 

$618,591

 

 

$1,812,107

550

1,341

                0

$1,813,998

 

$(1,195,407)

 

$1,221,219

 

$25,812

179,562

$205,374

 

 

 

$360,530

 

 

$0

0

0

335,476

$335,476

 

$25,054

 

$(4,166)

 

$20,888

34,119

$55,007

STATEMENT OF NET ASSETS INFORMATION (in thousands)

Governmental Activities

Business-Type Activities

Cash and cash equivalents..................................................................

$176,747

$91,201

Investments.......................................................................................

$4,366

$0

Capital Assets, net.............................................................................

$258,002

$0

Other Assets.....................................................................................

$135,467

$9,628

Total Assets....................................................................................

$574,582

$100,829

Accounts Payable..............................................................................

$251,047

$45,706

Long Term Obligations.......................................................................

$101,362

$116

Other Liabilities.................................................................................

$16,799

$0

Total Liabilities...............................................................................

$369,208

$45,822

Net Assets, invested in capital assets, net of debt.................................

$231,462

$0

Net Assets, restricted........................................................................

$16,102

$0

Net Assets, unrestricted.....................................................................

$(42,190)

$55,007

Total Net Assets.............................................................................

$205,374

$55,007

SELECTED ACTIVITY MEASURES (unaudited)

FY2004

FY2003

FY 2002

Number of flexible spending account participants...............

Number of network data circuits managed.........................

Number of equipment items transferred out of state
surplus ...........................................................................

Number of Deferred Compensation Plan participants.........

Number of facilities participating in I-cycle program...........

Number of daily motor pool rentals....................................

6,839

4,876

 

3,638

51,679

251

5,727

8,075

5,001

 

2,460

51,836

248

6,306

7,568

5,972

 

4,278

52,005

240

8,171

EXECUTIVE DIRECTOR

 

 

During Audit Period:  Mr. Michael M. Rumman (beginning in January 2003)

Currently:  Mr. Michael M. Rumman

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


During FY 04, the Department paid eight billings totaling $24,843,842 for savings from efficiency initiatives

 

 

 

 

 


Department officials noted that the Governor's Office of Management and Budget (GOMB) established the amounts that were billed to all State agencies in September 2003

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6 of 9 contract files did not have the individual evaluators' scoring sheets

 

 

 

 

 

 

 

Eight of 9 of the contract files we tested lacked evidence of a decision memorandum to the Director recommending the award of a contract to a specific vendor

 

 

 

 

 

 

 

 

 

 

 

 


In 6 of 9 of the contracts we reviewed, the winning vendor participated in the development of information for the RFP and/or was granted a waiver by the Department to propose on the procurement

 

 

INTRODUCTION

 

      Our audit of the Department of Central Management Services is issued in four documents: 1) the Financial Audit, 2) the Compliance Examination, 3) CMS Responses, Auditor General Comments and Auditors' Comments on the Compliance Examination, and 4) CMS Attachments to CMS Responses to the Compliance Examination.  The Financial Audit Report contains the Department’s financial statements and opinion on these statements.  The Compliance Examination document contains the audit findings and recommendations, as well as the supplementary financial information.  The Department’s responses to the findings, along with the Auditor General’s Comments and Auditors' Comments, are contained in a third document titled as such.  Finally, attachments to the Department’s responses, which were provided by CMS to the Office of the Auditor General, are contained in a fourth document titled as such.

 

FINDINGS, CONCLUSIONS, AND RECOMMENDATIONS

 

PAYMENTS WERE MADE FOR EFFICIENCY INITIATIVE BILLINGS FROM IMPROPER LINE ITEMS; CMS DID NOT FULFILL ITS STATUTORY RESPONSIBILITY TO DETERMINE COST SAVINGS FOR EFFICIENCY INITIATIVE BILLINGS TO OTHER STATE AGENCIES

 

      The Department made payments for efficiency initiative billings from improper line item appropriations.  Further, the Department appears to have transferred responsibility for determining cost savings for efficiency initiatives to another agency when the responsibility is granted to the Department by State law.

 

      Public Act 93-0025, in part, outlines a program for efficiency initiatives to reorganize, restructure and reengineer the business processes of the State.  The State Finance Act details that the amount designated as savings from efficiency initiatives implemented by the Department of Central Management Services shall be paid into the Efficiency Initiatives Revolving Fund.  The Act further requires State agencies to pay these amounts from line item appropriations where cost savings are anticipated to occur.

 

      During FY04, the Department paid eight billings totaling $24,843,842 for savings from efficiency initiatives.  We found that the Department made payments for these billings not from line item appropriations where the cost savings were anticipated to have occurred, as provided for in the State Finance Act.  Rather, the Department made payments for the billings generally where it had flexibility in funding levels. 

 

        Further, although Public Act 93-0025 gave the Department the duty to "establish the amount of cost savings to be realized by State agencies from implementing the efficiency initiatives," Department officials noted that the Governor's Office of Management and Budget (GOMB), in fact, established the amounts that were billed to all State agencies - including the Department - in September 2003.  Department staff printed the amounts received from GOMB onto Department invoices.  These invoices were then returned to GOMB – which then decided which invoices would be sent to agencies for payment.  (Finding Code No. 04-1, page 12)

 

      We recommended that the Department only make payments for efficiency initiative billings from line item appropriations where savings would be anticipated to occur.  Further, we recommended the Department seek an explanation from the Governor’s Office of Management and Budget as to how savings levels were calculated, or otherwise arrived at, and how savings achieved or anticipated impact the Department’s budget.  Finally, we recommended the Department, as required by State statute, establish the amount of cost savings to be realized by State agencies from implementing efficiency initiatives or seek legislative changes to the law to assign that responsibility to the Governor’s Office of Management and Budget. 

 

      The Department disagreed with most of the finding and recommendation. 

     

LACK OF DOCUMENTATION IN CONTRACT FILES

 

      We selected nine contracts related to the Department’s major initiatives awarded in FY04, totaling a maximum award amount of $69 million, for which we reviewed the procurement and award files at the Department.  While the Department’s contract files contained summary scoring sheets for each procurement tested, 6 of 9 contract files (67 percent) did not have the individual evaluators’ scoring sheets.  Further, some summary sheets did not identify who the evaluators were and some summary scoring sheets did not show a breakdown of the scoring by evaluation category.  Lacking this detailed information, the accuracy of the summary sheet, and the integrity of the scoring process, could not be verified.

 

      Eight of 9 of the contract files we tested (89 percent) lacked evidence of a decision memorandum to the Director recommending the award of a contract to a specific vendor.  The Illinois Administrative Code requires written determinations to be filed in the solicitation or contract file to which it applies.  (Finding Code No. 04-2, page 16)

 

      We recommended that the Department develop a recommendation decision memorandum for director approval prior to allowing vendors to begin work on State projects.  We also recommended that the Department maintain individual scoring sheets completed by evaluators to properly support the award of taxpayer monies to contractors.

 

      The Department disagreed with the finding.

 

USE OF CONTRACTOR WORK IN DEVELOPING RFP SPECIFICATIONS

 

      The Department used vendors to develop specifications in Requests for Proposals (RFP) – including some vendors that eventually received awards for the procurement opportunities.  In 67 percent (6 of 9) of the contracts we reviewed, the winning vendor participated in the development of information for the RFP and/or was granted a waiver by the Department to propose on the procurement.  Three of the six winning vendors had information attributed to them in the RFP, as follows: 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


The Department evaluated vendor proposals using evaluation criteria that was not stated in the Request for Proposals (RFP)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Department allowed a vendor to extensively revise its proposal during the best and final process after initial scoring evaluations were completed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


In 4 of 9 of the contracts we reviewed, the Department awarded the contract to a vendor that was not the lowest priced proposer and did not publish this in the Procurement Bulletin

 

 

 

 

 

 

 

 

 

In 4 of 9 of the contracts we reviewed, the Department failed to have information on subcontractors utilized by the selected vendor included in the contract

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


In 9 of 9 of the contracts we reviewed, the Department allowed vendors to initiate work on the project without a formal contract in place

 

 

 

 

 

      Our review of procurement files and interviews with Department staff found that:

 

§         The Department utilized McKinsey and Company, Inc. (McKinsey) to gather information on procurement spending by State agencies.  According to a Department official, this work was performed on a pro bono basis for the State.  McKinsey was listed as the source for much of the factual information in the Procurement Assessment RFP.

 

§         The Department utilized Accenture to perform a strategy study in the IT area.  Expenditure information in the IT Rationalization RFP was attributed to Accenture, LLP.

 

§         The Department utilized Team Services, LLC (Team Services), under a non-competitively bid contract, to provide contractual assistance to the Department in an extremely similar project to what was eventually awarded to Team Services as the Strategic Marketing Initiative.  The work performed on this no-bid contract overlapped with the issuance of the RFP for the Strategic Marketing Initiative. 

 

      The Department has adopted general guidelines that prohibit a person who prepared the specifications from submitting a bid or proposal unless the agency head determines in writing that accepting such a bid or proposal would be in the State's best interest (44 Ill.Adm.Code 1.2050 (i).  A notice to that effect must be published in the Procurement Bulletin.