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   REPORT DIGEST   DEPARTMENT OF VETERANS’ AFFAIRS – CENTRAL
  OFFICE   COMPLIANCE EXAMINATION   For the Two Years Ended: June 30, 2006     Summary of Findings:   Total this report 8 Total last report 3   Release Date: April 19, 2007 
 
 
 State of Illinois Office of the Auditor General WILLIAM G. HOLLAND AUDITOR GENERAL     To obtain a copy of the
  Report contact: Office of the Auditor
  General Iles Park Plaza 740 E. Ash Street Springfield, IL 62703 (217) 782-6046 or TTY (888) 261-2887   This Report Digest is also
  available on the worldwide web at  | 
  
     
 
 
 
 
 SYNOPSIS       · The Department did not maintain adequate internal controls over travel.   · The Department did not maintain time sheets in compliance with the State Officials and Employee Ethics Act.   
   
                                                   {Expenditures and Activity Measures are summarized on the reverse page.}  | 
 
DEPARTMENT OF VETERANS’ AFFAIRS
COMPLIANCE EXAMINATION
For The Two Years Ended June 30, 2006
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   EXPENDITURE STATISTICS  | 
  
   FY
  2006  | 
  
   FY
  2005  | 
  
   FY
  2004  | 
 
| 
   !     Total Expenditures (All Funds).....................   | 
  
   $10,292,714  | 
  
   $8,688,060  | 
  
   $8,231,087  | 
 
| 
   OPERATIONS TOTAL........................... % of Total Expenditures..........................                 Personal Services...................................  % of Operations Expenditures........... Average No. of Employees.............  | 
  
   $7,658,195               
  74%     
  $4,927,548 64% 106  | 
  
   $6,848,601                  
  79%           $3,894,851 57% 85  | 
  
   $6,552,726 80% $4,015,140 61% 88  | 
 
| 
   Other Payroll Costs (FICA, Retirement).                 % of Operations Expenditures............   | 
  
   $866,834                11%  | 
  
   $977,290                  
  14%  | 
  
   $770,638 12%  | 
 
| 
                   Contractual Services..............................                  % of Operations Expenditures............   | 
  
   $744,969                10%  | 
  
   $633,578                     9%  | 
  
   $722,311 11%  | 
 
| 
                   All Other Items......................................                  % of Operations Expenditures............   | 
  
   $1,118,844                15%  | 
  
   $1,342,882                  
  20%  | 
  
   $1,044,637 16%  | 
 
| 
   GRANTS TOTAL.....................................                 % of Total
  Expenditures........................   | 
  
   $2,634,519               
  26%     | 
  
   $1,839,459 21%     | 
  
   $1,678,361 20%  | 
 
| 
   Cost of Property and Equipment..............  | 
  
   $1,595,737  | 
  
   $1,315,934  | 
  
   $1,315,035  | 
 
 
| 
   SERVICE EFFORTS AND
  ACCOMPLISHMENTS (NOT EXAMINED)  | 
  
   FY
  2006  | 
  
   FY
  2005  | 
  
   FY
  2004  | 
 |
| 
   Field Services Number of Permanent full-time offices.............. Number of part-time itinerant offices…… Grants Number of claims processed..............................  | 
  
     49 35   7,278  | 
  
     45 38   7,147  | 
  
     43 49   7,065  | 
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   AGENCY DIRECTOR  | 
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   During Examination Period: Mr. Roy Dolgos  | 
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   Currently: Ms. Tammy Duckworth  | 
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                       No certification of liability insurance coverage   Reimbursements
  were made for commuting expenses between the employees’ residence and
  headquarters   Reimbursements for employee controlled housing exceeded the monthly limit Income reporting for personal use of a vehicle was understated   Travel vouchers did not agree to supporting documentation                   An employee was reimbursed twice for the same car wash                                                                                                     Time sheets did not document time spent on official State business                         
   Employees’ Monthly Attendance Reports did not correctly reflect their Daily Attendance Reports           Department did not enforce its policy pertaining to attendance reports                                                   Noncompliance with State Officials and Employees Ethics
  Act               Ethics Officer did not review Statements of Economic Interests                          | 
  
   FINDINGS, CONCLUSIONS, AND
  RECOMMENDATIONS     INADEQUATE INTERNAL CONTROLS OVER TRAVEL         The Department did not maintain adequate
  internal controls over travel. We noted
  the following weaknesses:   · Employees who were personally assigned State vehicles did not provide certifications of liability insurance coverage extending to the employee when the assigned vehicle is used for other purposes than official state business. · Reimbursements were made for expenses between the employees’ residence and headquarters. We noted 2 of 25 (8%) employees were reimbursed a total of $48 for commuting expenses incurred between the employees’ residences and headquarters. · Employee controlled housing reimbursements exceeded the monthly limits. We noted 3 months where one employee’s reimbursements for employee controlled housing exceeded the monthly limit by a total of $83. · The report for vehicle personal use for income reporting was inaccurate. We noted 1 of 10 (10%) employee’s report for vehicle personal use for income reporting was understated by $190. · Travel vouchers did not agree to supporting documentation. We noted the activities reported on one employee’s itinerary and travel destinations reported on the same employee’s travel vouchers did not agree to the employee’s gas receipts and the mileage accumulated on his State vehicle. In many instances, the itinerary would not include information regarding a trip, yet gas was purchased at various locations for the employee’s State vehicle. In addition, the mileage accumulated on the employee’s State vehicle exceeded standard miles for the destinations as noted on the corresponding travel vouchers and itineraries. · An employee was reimbursed twice for the same expense incurred. We noted the employee was reimbursed $15 twice for the same car wash. (Finding 1, page 9-12)   We recommended the Department:   ·       
  Require State employees
  who are assigned vehicles provide certification of liability insurance
  coverage extending to the employee when the assigned vehicle is used for
  other than official State business; ·       
  Follow the Governors
  Travel Control Board and Travel Regulation Council regulations and Internal
  Revenue Service regulations; ·       
  Enhance internal
  controls for reviewing and reporting use of state vehicle for personal use to
  ensure accurate income and tax reporting; ·       
  Implement
  adequate internal controls over payments of travel;  ·       
  Compare
  reimbursement requests received with previous reimbursement requests to
  ensure duplicate payments are not issued; and    ·       
  Obtain
  reimbursements from employees where overpayments were made.   Department officials agreed with our finding and recommendations.   NONCOMPLIANCE WITH THE STATE OFFICIALS AND EMPLOYEES ETHICS ACT         The
  Department did not maintain time sheets in compliance with the State
  Officials and Employee Ethics Act (Act).   The Act requires
  the Department to adopt personnel policies consistent with the Act. The Act
  states, “The policies shall require State employees to periodically submit
  time sheets documenting the time spent each day on official State business to
  the nearest quarter hour.”   We noted employees were required
  to complete a Daily Attendance sheet that stated the time arriving and
  leaving the office. However, the time sheets did not document the time spent
  each day on official State business to the nearest quarter hour. (Finding 2,
  page 13)   We recommended the Department
  comply with the State Officials and Employees Ethics Act by requiring
  employees to periodically submit time sheets recording time spent each day on
  official State business to the nearest quarter hour.           Department officials agreed with the
  finding and stated standard time sheet will be reviewed and revised to
  include the appropriate language in order to comply with the required statute.   INADEQUATE CONTROLS OVER EMPLOYEE ATTENDANCE   The Department
  did not exercise adequate controls over employee attendance. We tested 35
  employees and noted the following:    · For the four months tested, 12 (34%) employees’ Monthly Attendance Reports did not correctly reflect their Daily Attendance Reports. We noted 34 instances where adjustments to the employee’s accrued leave time records for absences from work were made between 2 and 87 days after the 30-day period following the absence. Auditors deemed 30 days as a reasonable period in which to make adjustments. ·       
  The Department did not enforce its policy which
  requires employees to submit hand-written Employee Daily Attendance
  Reports.  We noted 28 instances where
  the Department accepted semi-monthly computer-generated reports from
  employees, which is inconsistent with the Department’s policy as stated in
  the Department’s Employee Handbook. (Finding 3, page 14-15)   We recommended the Department implement the necessary controls in order to maintain accurate daily attendance records in compliance with the Illinois Administrative Code. Further, the Department should maintain adequate controls over personnel working in this area to ensure that proper care is taken to record the time correctly and to help reduce the number of adjustments needed. In addition, the Department should update their employee handbook to reflect current timekeeping procedures.   Department officials agreed with the
  finding and stated current timekeeping procedures were reviewed with responsible
  staff and controls would be implemented to perform monthly reviews of time
  sheets and corresponding leave requests.    NEED
  TO IMPROVE REVIEWS OF STATEMENTS OF ECONOMIC INTERESTS   The
  Department did not review statements of economic interest in compliance with
  the State Officials and Employee Ethics Act (5 ILCS 430/20-23). In addition,
  the Department did not notify the Secretary of State of all employees whose
  position subjected them to the requirements to file economic interest
  statements in compliance with the Illinois Governmental Ethics Act (5 ILCS
  420/4A-101(f)(1) and (7)).   We
  noted the Department’s Ethics Officer did not review the 2005 and 2006
  Statements of Economic Interests for employees in all divisions of the
  Department, including the Manteno Veterans’ Home, Quincy Veterans’ Home,
  LaSalle Veterans’ Home, Anna Veterans’ Home, Central Office, State Approving
  Authority, and the Field Services before they were filed with the Secretary
  of State.  We also noted two employees
  at the Quincy Veterans’ Home and five employees from the Manteno Veterans’
  Home were omitted from the list of employees required to file statements of
  economic interest. (Finding 4, page 16-17)   We
  recommended the Department comply with the State Officials and Employees Ethics
  Act by requiring the ethics officer to review the statements of economic
  interest before they are filed with the Secretary of State.  Further, the Department should
  periodically review job duties and personnel transactions to ensure all
  required employees file economic interest statements with the Secretary of
  State.   Department officials agreed with the
  finding and stated for FY2007 the Ethics Officer has sent out an
  instructional memo to employees to return the statement of economic interest
  directly to the Ethics Officer for review. In addition, the Ethics Officer is
  receiving monthly updates on changes in employees whose position subjects
  them to the requirement to file economic interest statements. The Ethics
  Officer is notifying the Secretary of State of those changes as required.   OTHER FINDINGS
       The
  remaining findings pertain to 1) untimely and incomplete staffing
  standards reports, 2) failure to establish a Veterans’ Memorial Commission,
  3) Department inaccurately compiled and reported the activities of its
  Veterans’ Service Officers, and 4) Lack of Disaster Recovery Plan. We will
  follow up on these findings during our next examination of the Department. 
 AUDITORS’ OPINION   We conducted a compliance examination of the Department as required by the Illinois State Auditing Act. We have not audited any financial statements of the Department for the purpose of expressing an opinion because the Department does not, nor is it required to, prepare financial statements.         ___________________________________ WILLIAM
  G. HOLLAND, Auditor General   WGH: GSR:pp    ASSIGNED AUDITORS    The Auditor General’s staff performed this compliance examination.    | 
 
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