REPORT DIGEST DEPARTMENT OF INNOVATION AND TECHNOLOGY COMPLIANCE EXAMINATION FOR THE TWO YEARS ENDED JUNE 30, 2024 Release Date: July 17, 2025 FINDINGS THIS AUDIT: 20 CATEGORY: NEW -- REPEAT – TOTAL Category 1: 0 -- 4 -- 4 Category 2: 2 -- 14 -- 16 Category 3: 0 -- 0 -- 0 TOTAL: 2 -- 18 -- 0 FINDINGS LAST AUDIT: 26 State of Illinois, Office of the Auditor General FRANK J. MAUTINO, AUDITOR GENERAL To obtain a copy of the Report contact: Office of the Auditor General, 400 West Monroe, Suite 306, Springfield, IL 62704-9849 (217) 782-6046 or TTY (888) 261-2887 This Report Digest and Full Report are also available on the worldwide web at www.auditor.illinois.gov INTRODUCTION This digest covers the Department of Innovation and Technology’s (Department) State Compliance Examination for the two years ended June 30, 2024. A digest covering the Department’s Financial Audit as of and for the year ended June 30, 2024, was previously released on April 29, 2025. In total, this report contains 20 findings, 1 of which was reported in the Financial Audit. SYNOPSIS • (24-02) The Department failed to maintain adequate controls over its property and related records. • (24-04) The Department failed to implement adequate controls in place to control, track, and monitor end-user software use. • (24-09) The Department had not implemented adequate security and controls over the midrange environment. FINDINGS, CONCLUSIONS, AND RECOMMENDATIONS FAILURE TO MAINTAIN CONTROLS OVER PROPERTY The Department of Innovation and Technology (Department) failed to maintain adequate controls over its property and related records. Agency Report of State Property During our testing of the Agency Report of State Property (Form C-15) filed with the Office of Comptroller, we noted: • The Department was not able to provide evidence of review for 16 of 16 (100%) quarterly C-15 Reports required to be filed during Fiscal Years 2023 and 2024. As such, we were not able to determine whether these reports were reviewed prior to submission. • The Department did not consistently classify equipment subject to theft. Equipment totaling $10,769,323 and $5,015,478 were not classified as subject to theft and not reported in the C-15 Reports in Fiscal Years 2023 and 2024, respectively. These items were within the scope of the Department’s high-theft property definition under Section 2.1b of the Department’s Property Control Procedures. • For the Fiscal Year 2023 C-15 Reports: – For the Technology Management Revolving Fund (Fund 0304) C-15 Reports, the following discrepancies were noted: * Equipment, totaling $308,766,167 at June 30, 2023, did not agree with the Department’s property listing. The discrepancy totaled $2,636,655. * Construction in Progress (CIP), totaling $18,377,327 at June 30, 2023, did not agree with the Department’s property listing. The discrepancy totaled $315,253. * Property additions did not agree with the detailed list of additions provided by the Department. The discrepancies totaled $10,038,290. * Property deletions did not agree with the detailed list of deletions provided by the Department. The discrepancies totaled $29,027,667. * Net transfers did not agree with the detailed list of net transfers provided by the Department. The discrepancies totaled $6,130,938. For the Technology Management Revolving Fund (Fund 0304) C-15 Reports, the following For the Governmental Funds (Funds 0001, 0141, and 0544) C-15 Reports, the following discrepancies were noted: * CIP, totaling $94,406,420 at June 30, 2023, did not agree with the Department’s property listing. The discrepancy totaled $828,378. * Property additions did not agree with the detailed list of additions provided by the Department. The discrepancies totaled $46,949,205. * Property deletions did not agree with the detailed list of deletions provided by the Department. The discrepancies totaled $11,539. * Net transfers did not agree with the detailed list of net transfers provided by the Department. The discrepancies totaled $24,189,883. • For the Fiscal Year 2024 C-15 Reports: For the Technology Management Revolving Fund (Fund 0304) C-15 Reports, the following For the Technology Management Revolving Fund (Fund 0304) C-15 Reports, the following discrepancies were noted: * Equipment, totaling $319,259,213 at June 30, 2024, did not agree with the Department’s property listing. The discrepancy totaled $2,249,629. * Property additions did not agree with the detailed list of additions provided by the Department. The discrepancies totaled $1,704,257. * Property deletions did not agree with the detailed list of deletions provided by the Department. The discrepancies totaled $31,630. * Net transfers did not agree with the detailed list of net transfers provided by the Department. The discrepancies totaled $1,433,597. For the Technology Management Revolving Fund (Fund 0304) C-15 Reports, the following For the Governmental Funds (Funds 0001, 0141, and 0544) C-15 Reports, the net transfers did not agree with the detailed list of net transfers provided by the Department. The discrepancies totaled $828,804. Annual Certification of Inventory During our testing of the Annual Inventory Certification Reconciliation filed with DCMS, we noted: • The Department’s C-15 Report did not agree with the amounts reported in the Annual Inventory Certification. The discrepancies totaled $201,067,803 and $83,883,677 for Fiscal Years 2023 and 2024, respectively. • 2,213 and 88 property items reported to DCMS during Fiscal Years 2023 and 2024, respectively, did not have costs. • The total value of inventory reported in the Annual Inventory Certificate did not agree with the supporting details of the inventory provided by the Department. The discrepancies totaled amounting to $193,685,779 and $1,332,976 during Fiscal Year 2023 and Fiscal Year 2024, respectively. Population Completeness We requested the Department to provide the population of its property in order to determine if property had been properly recorded. In response to the request, the Department provided a population; however, given the noted exceptions above we were unable to conclude the Department’s population records were sufficiently precise and detailed under the Professional Standards promulgated by the American Institute of Certified Public Accountants (AT-C § 205.36). Even given the population limitations noted above, we performed testing on a sample of the property population. Detailed Testing Property Additions • Three of 60 (5%) property additions, totaling $2,660,815, were recorded 26 to 920 days late. • Two of 60 (3%) property additions, totaling $223,677, were not properly supported. The items cannot be traced to the supporting invoices provided by the Department; therefore, we were unable to determine if the additions were recorded at their proper values in the Department’s property control records. • The Department did not record on its property listing and did not report on the Department’s annual inventory report submitted to DCMS a voucher for the purchase of equipment totaling $22,550. Property Deletions • Twenty of 60 (33%) property deletions tested, totaling $505,913, were deactivated and deleted from the property records 1 to 327 days prior to DCMS approval of asset deletion request. Physical observation of equipment During testing, we noted: List To Floor • Thirteen of 60 (22%) items tested, totaling $849,167, were not found at the location indicated on the Department’s property listing. • Five of 60 (8%) items tested, totaling $57,116, were not reported in the Department’s Annual Inventory Certification submitted to DCMS. Floor to List • Seven of 60 (12%) items examined were not recorded in the Department’s property listing as of June 30, 2024. • Ten of 60 (17%) items examined, totaling $49,858, were not reported in the Annual Inventory Certification submitted to DCMS during Fiscal Year 2024. We were unable to determine the associated cost/value for three of these items due to lack of supporting records. • Two of 60 (3%) items examined, totaling $59,294, were not properly recorded as to the correct location within the Department. • Two of 60 (3%) items examined, totaling $3,979, were reported as being transferred to surplus, yet the items were still located at the Department. Surplus • Seventeen of 60 (28%) surplus items tested had not been recycled, issued, or reported as transferable property to DCMS. • Twenty-eight of 60 (47%) surplus items tested were not reported in the Department’s C-15 Form. • For one of 60 (2%) surplus items tested, the Department was unable to provide supporting documents pertaining to the asset, therefore, we were not able to test whether the surplus item was properly recorded. (Finding 2, pages 13-19). This finding has been reported since 2018. We recommended the Department implement controls to ensure all property is accounted for in accordance with the Illinois Administrative Code and the Statewide Accounting Management System Manual. In addition, we recommended the Department ensure the reporting to DCMS and the Office of Comptroller is accurate and reconciled to the Department’s records. The Department accepted the finding and recommendation and stated the Department is continuing efforts to correct this finding by introducing new tools to advance the physical inventory process, improving the data quality, creating new policies and procedures to strengthen the controls around asset management, training staff, and automating manual processes. FAILURE TO CONTROL AND MONITOR SOFTWARE LICENSING The Department failed to implement adequate controls in place to control, track, and monitor end-user software use. The Department had not developed procedures for controlling, monitoring, and tracking the use of software licenses. In addition, the Department could not provide an inventory of software licenses purchased and the number of software licenses that were actually deployed. As a result, we were unable to determine if the Department was in compliance with contractual licensing agreements. (Finding 4, pages 22-23). This finding has been reported since 2018. We recommended the Department develop and implement procedures and a tracking mechanism to control, monitor, and track software licenses and its utilization. Furthermore, we recommended the Department, at least annually, reconcile their software license inventory to vendor software inventory to ensure software is deployed in accordance with the terms of procurement. The Department accepted the finding and recommendation and stated the Department is actively working to develop and implement formal procedures and create positions to manage this activity. INADEQUATE SECURITY AND CONTROL OVER MIDRANGE ENVIRONMENT The Department had not implemented adequate security and controls over the midrange environment. During our testing of a sample of 40 of the Department’s midrange servers, we noted the following: • Five (13%) servers were running unsupported operating systems, • Three (8%) servers were running outdated operating systems, and • Four (10%) servers were operating without anti-virus software. (Finding 9, pages 32-33). This finding has been reported since 2018. We recommended the Department upgrade or update servers to current vendor recommended patch or service pack levels and ensure all servers are running antivirus software with current definition files. The Department accepted the finding and recommendation and stated the Department has addressed the finding to the extent possible without disrupting the business functions of legacy applications that are unable to operate on a supported operating system. The Department also noted they will implement controls to monitor systems that require antivirus software. OTHER FINDINGS The remaining findings pertain to telecommunication billing rates, system access, Information Technology internal control environment, risk assessments, adoption of formal rules, receipt processing, voucher processing, internal audit, overtime, I-9 forms, cybersecurity, monthly reconciliations, vehicles, performance evaluations, contractual agreements, employee time reports, and disaster contingency planning. We will review the Department’s progress towards the implementation of our recommendations in our next State compliance examination. ACCOUNTANT’S OPINION The accountants conducted a State compliance examination of the Department for the two years ended June 30, 2024, as required by the Illinois State Auditing Act. The accountants qualified their report on State compliance for Findings 2024-002 through 2024-005. Except for the noncompliance described in these findings, the accountants stated the Department complied, in all material respects, with the requirements described in the report. This State compliance examination was conducted by Roth & Company LLP. COURTNEY DZIERWA Division Director This report is transmitted in accordance with Section 3-14 of the Illinois State Auditing Act. FRANK J. MAUTINO Auditor General FJM:QK