FIND HELP WITH YOUR COMPLAINT

 

Even if the Auditor General's Office does not have jurisdiction over your complaint, there may be another State, Federal or local agency that may be able to help you. The following is a list of some agencies that may be able to assist you.

 

Topic Agency Referral Contact Information
Abuse, Elder Department on Aging 866-800-1409 (hotline)
TTY 888-206-1327
Abuse, Child Illinois Department of Children and Family Services 800-252-2783 (hotline)
800-358-5117 (TTY)
217-524-2606 (outside Illinois)
Abuse/Neglect (mental health and developmental disability facilities operated, licensed, certified or funded by Illinois Department of Human Services) Department of Human Services Inspector General 1-800-368-1463
Attorney General Office of the Executive Inspector General for the Office of the Attorney General 888-814-4646 (toll free hotline)
fax 312-814-8444
Attorneys Attorney Registration and Disciplinary Commission 312-565-2600 (Northern Illinois)
800-826-8625 (Northern Illinois)
fax 312-565-2320 (Northern Illinois)
217-522-6838 (Central and Southern Illinois)
800-252-8048 (Central and Southern Illinois)
fax 217-522-2417 (Central and Southern Illinois)
Banks (Federally-insured State banks, not members of Federal Reserve System) Federal Deposit Insurance Corporation Division of Compliance and Consumer Affairs 202-942-3100
800-934-FDIC
consumer@fdic.gov
http://www.fdic.gov
Banks (State banks, members of Federal Reserve System) Federal Reserve Board 202-452-3946
http://www.federalreserve.gov
Banks, Savings and Loans, Pawnbrokers, Residential Mortgage Licensees Illinois Department of Financial and Professional Regulation Division of Banking 312-814-6910
800-532-8785 (toll free hotline)
312-793-0291 TDD
fax 312-793-3977
http://www.idfpr.com/Admin/Complaints.asp
Banks and Savings and Loans (Federal) Office of Thrift Supervision (Federal) 202-906-6237
800-842-6929
consumer.complaint@ots.treas.gov
http://www.ots.treas.gov
Child Labor Illinois Department of Labor 800-645-5784 (toll free hotline)
http://www.state.il.us/agency/idol/Laws/LAW205.HTM
Child Support Illinois Department of Healthcare and Family Services 1-800-447-4278
http://www.childsupportillinois.com
Child Welfare System Fraud (DCFS employees, foster parents, service providers, DCFS contractors) Illinois Department of Children and Family Services Office of the Inspector General 800-722-9124
312-433-3000
fax 312-433-3032
Comptroller Office of the Executive Inspector General for the Office of the State Comptroller 217-558-1601
fax 217-558-1603
Consumer Complaints Office of the Illinois Attorney General http://www.illinoisattorneygeneral.gov/consumers/filecomplaint.html
Consumer Finance Companies, Credit Unions, Currency Exchanges, Credit Card Companies, Title Insurance Illinois Department of Financial and Professional Regulation Division of Financial Institutions 312-814-6910
800-532-8785 (toll free hotline)
312-793-0291 TDD
fax 312-793-3977
http://www.idfpr.com/Admin/Complaints.asp
Consumer Fraud Federal Trade Commission 1-877-FTC-HELP (1-877-382-4357)
TTY 1-866-653-4261
http://www.ftc.gov/ftc/contact.shtm
Office of the Illinois Attorney General 800-386-5438 (Chicago)
TTY 800-964-3013 (Chicago)
800-243-0618 (Springfield)
TTY 877-844-5461 (Springfield)
800-243-0607 (Carbondale)
TTY 877-675-9339 (Carbondale)
County Officers Illinois State Board of Elections http://www.elections.il.gov/Downloads/ElectionInformation/PDF/coofficers.pdf
Credit Unions (Federal) National Credit Union Administration 703-518-6300
http://www.ncua.gov/
Discrimination/Civil Rights (employment, real estate transactions, financial credit, public accommodations) Illinois Department of Human Rights 312-814-6200 (Chicago)
217-785-5100 (Springfield)
618-993-7463 (Marion)
217-785-5125 (TTY)
http://www.state.il.us/dhr/charges/charge_1.htm
Office of the Illinois Attorney General Civil Rights Bureau 312-814-3400
http://www.illinoisattorneygeneral.gov/rights/civilrights.html
Employment (State employee discharge, suspension, discipline, layoffs, transfers Illinois Civil Service Commission http://www2.illinois.gov/icsc/Pages/about.aspx
Environmental Emergency Illinois Emergency Management Agency 800-782-7860
Equal Pay Illinois Department of Labor 866-372-4365 (toll free hotline)
http://www.state.il.us/agency/idol/laws/LAW93006.htm
Federal Officers Illinois State Board of Elections http://www.elections.il.gov/Downloads/ElectionInformation/PDF/Federal and State Officers.pdf
Governor Office of the Executive Inspector General for the Office of the Governor 866-814-1113
http://www2.illinois.gov/oeig/Pages/OnlineComplaint.aspx
Health Care Complaints Office of the Illinois Attorney General Health Care Bureau 877-305-5145 (hotline)
TTY 800-964-3013
http://www.illinoisattorneygeneral.gov/consumers/healthcare.html
Health Care Fraud Office of the Illinois Attorney General Health Care Fraud Unit 877-305-5145 (TTY 800-964-3013)
fax 312-793-0802
http://www.ag.state.il.us/consumers/filecomplaint.html
Health Facilities
(hospitals, home health agencies, hospices,
health clinics, laboratories, community mental health centers, nursing facilities, assisted living facilities, etc.)
Illinois Department of Public Health Central Complaint Registry 1-800-252-4343 (Public Health Hotline)
217-785-0321 (out of State)
TTY 1-800-547-0466
fax 1-217-424-8885
http://www.idph.state.il.us
Hospital, inappropriate discharge Illinois Peer Review Organization 800-647-8089 (hotline)
Housing, Fair Department of Housing and Urban Development 202-708-4252
800-669-9777
http://www.hud.gov/
Identity Theft Office of the Illinois Attorney General 1-866-999-5630
TTY 877-844-5461
http://www.illinoisattorneygeneral.gov/consumers/hotline.html
Federal Trade Commission 1-877-ID-THEFT (1-877-438-4338)
TTY 1-866-653-4261
http://www.ftc.gov/ftc/contact.shtm
Insurance
(property and casualty, life, accident & health, HMOs)
Illinois Department of Insurance 866-445-5364 (toll free)
TDD 217-524-4872
fax 217-558-2083
http://www.insurance.illinois.gov/Complaints/file_complaint.asp
Judges Judicial Inquiry Board 312-814-5554
800-227-9429
TDD 312-814-1881
fax 312-814-5719
http://www2.illinois.gov/jib/Documents/ComplaintForm.pdf
Legal Assistance Referrals Office of the Illinois Attorney General http://www.illinoisattorneygeneral.gov/about/probono.html
Legislature
(Senators, Representatives)
Office of the Legislative Inspector General 217-558-1560
fax 217-558-1566
tomh@ilga.gov
http://www.ilga.gov/commission/lig/default.asp
Licensed Professionals
(doctors, nurses, accountants, locksmiths, barbers, etc.)
Illinois Department of Financial and Professional Regulation Complaint Intake Unit 312-814-6910
http://www.idfpr.com/dpr/FILING/Complaint.asp
Local Government
(city, village, townships, etc)
Illinois Comptroller's Office Local Government Division 877-304-3899 (hotline)
http://www.ioc.state.il.us/index.cfm/departments/local-government-division
Long Term Care Facilities
(nursing homes)
Illinois Department of Public Health Central Complaint Registry 1-800-252-4343; TTY 1-800-547-0466;
fax 1-217-424-8885
http://www.idph.state.il.us
Office of the Illinois Long-Term Care Ombudsman 217-785-3143
Medicaid Fraud Illinois State Police Medicaid Fraud Control Unit 708-633-5500 (Northern Illinois)
217-785-3322 (Central Illinois)
618-346-3780 (Southern Illinois)
Illinois Department of Healthcare and Family Services Office of Inspector General www.state.il.us/agency/oig/reportfraud.asp
Minimum Wage/Overtime Illinois Department of Labor 800-478-3998 (toll free hotline)
http://www.state.il.us/agency/idol/Laws/LAW105.HTM
Pollution Illinois Environmental Protection Agency 888-372-1996
http://www.epa.state.il.us/pollution-complaint/form-online.html
Prevailing Wage Illinois Department of Labor http://www.state.il.us/agency/idol/forms/pwforms.htm
Property Taxes Illinois Property Tax Appeal Board http://www.state.il.us/agency/ptab/assist/forms.htm
Safety, Workplace Illinois Department of Labor http://www.state.il.us/agency/idol/forms/safetyforms.htm
Secretary of State Office of the Executive Inspector General for the Office of the Secretary of State 630-455-4013
217-785-2012
618-244-8358
fax 217-785-0761
Senior Citizens Illinois Department on Aging Senior Helpline: 800-252-8966
TTY 888-206-1327
State Officers Illinois State Board of Elections http://www.elections.il.gov/Downloads/ElectionInformation/PDF/Federal and State Officers.pdf
State Police Illinois State Police Division of Internal Investigation http://www.isp.state.il.us/services/complaintprocedures.cfm
Tax Fraud Illinois Department of Revenue 1-800-243-2811 (CHEAT 11)
http://tax.illinois.gov/fraud/index.htm
Internal Revenue Service 1-800-829-1040
http://www.irs.gov
Toll Highway Illinois Tollway Inspector General 1-866-7TOLL-IG or 1-866-786-5544
Treasurer, State Office of Inspector General for the Illinois State Treasurer 312-814-1698
217-557-1972
http://www.treasurer.il.gov/OIG/Complaintform.html
Unclaimed Property Office of the Illinois State Treasurer Unclaimed Property Division 217-785-6992
http://www.treasurer.il.gov
Unemployment Insurance Fraud Illinois Department of Employment Security 312-793-3200 (recipient fraud)
312-793-8333 (employer fraud)
http://www.ides.illinois.gov/page.aspx?item=121
Unfair Labor Practice Illinois Labor Relations Board 217-785-3155 (Springfield office)
312-793-6400 (Chicago office)
http://www.state.il.us/ilrb/subsections/forms/index.asp
Utilities, Public
(gas, electric, water, sewer, telephone)
Illinois Commerce Commission 800-524-0795
217-782-2024 (outside Illinois)
800-858-9277 (TTY)
http://www.icc.illinois.gov/consumer/complaint/
Wages
(owed and uncollected)
Illinois Department of Labor 312-793-2808
http://www.state.il.us/agency/idol/Laws/LAW115.HTM
Welfare Fraud
(Public Aid)
Illinois Department of Healthcare and Family Services Office of Inspector General http://www.state.il.us/agency/oig/reportfraud.asp
Workers Compensation Fraud Illinois Department of Insurance Workers' Compensation Fraud Unit http://insurance.illinois.gov/WCFU/default.asp
DOI.WorkCompFraud@illinois.gov
312-814-5394
toll free 877-923-8648