FIND HELP WITH YOUR COMPLAINT
Even if the Auditor General's Office does not have jurisdiction over your complaint, there may be another State, Federal or local agency that may be able to help you. The following is a list of some agencies that may be able to assist you.
| Topic | Agency Referral | Contact Information |
|---|---|---|
| Abuse, Elder | Department on Aging | 866-800-1409 (hotline) TTY 888-206-1327 |
| Abuse, Child | Illinois Department of Children and Family Services | 800-252-2783 (hotline) 800-358-5117 (TTY) 217-524-2606 (outside Illinois) |
| Abuse/Neglect (mental health and developmental disability facilities operated, licensed, certified or funded by Illinois Department of Human Services) | Department of Human Services Inspector General | 1-800-368-1463 |
| Attorney General | Office of the Executive Inspector General for the Office of the Attorney General | 888-814-4646 (toll free hotline) fax 312-814-8444 |
| Attorneys | Attorney Registration and Disciplinary Commission | 312-565-2600 (Northern Illinois) 800-826-8625 (Northern Illinois) fax 312-565-2320 (Northern Illinois) 217-522-6838 (Central and Southern Illinois) 800-252-8048 (Central and Southern Illinois) fax 217-522-2417 (Central and Southern Illinois) |
| Banks (Federally-insured State banks, not members of Federal Reserve System) | Federal Deposit Insurance Corporation Division of Compliance and Consumer Affairs | 202-942-3100 800-934-FDIC consumer@fdic.gov http://www.fdic.gov |
| Banks (State banks, members of Federal Reserve System) | Federal Reserve Board | 202-452-3946 http://www.federalreserve.gov |
| Banks, Savings and Loans, Pawnbrokers, Residential Mortgage Licensees | Illinois Department of Financial and Professional Regulation Division of Banking | 312-814-6910 800-532-8785 (toll free hotline) 312-793-0291 TDD fax 312-793-3977 http://www.idfpr.com/Admin/Complaints.asp |
| Banks and Savings and Loans (Federal) | Office of Thrift Supervision (Federal) | 202-906-6237 800-842-6929 consumer.complaint@ots.treas.gov http://www.ots.treas.gov |
| Child Labor | Illinois Department of Labor | 800-645-5784 (toll free hotline) http://www.state.il.us/agency/idol/Laws/LAW205.HTM |
| Child Support | Illinois Department of Healthcare and Family Services | 1-800-447-4278 http://www.childsupportillinois.com |
| Child Welfare System Fraud (DCFS employees, foster parents, service providers, DCFS contractors) | Illinois Department of Children and Family Services Office of the Inspector General | 800-722-9124 312-433-3000 fax 312-433-3032 |
| Comptroller | Office of the Executive Inspector General for the Office of the State Comptroller | 217-558-1601 fax 217-558-1603 |
| Consumer Complaints | Office of the Illinois Attorney General | http://www.illinoisattorneygeneral.gov/consumers/filecomplaint.html |
| Consumer Finance Companies, Credit Unions, Currency Exchanges, Credit Card Companies, Title Insurance | Illinois Department of Financial and Professional Regulation Division of Financial Institutions | 312-814-6910 800-532-8785 (toll free hotline) 312-793-0291 TDD fax 312-793-3977 http://www.idfpr.com/Admin/Complaints.asp |
| Consumer Fraud | Federal Trade Commission | 1-877-FTC-HELP (1-877-382-4357) TTY 1-866-653-4261 http://www.ftc.gov/ftc/contact.shtm |
| Office of the Illinois Attorney General | 800-386-5438 (Chicago) TTY 800-964-3013 (Chicago) 800-243-0618 (Springfield) TTY 877-844-5461 (Springfield) 800-243-0607 (Carbondale) TTY 877-675-9339 (Carbondale) |
|
| County Officers | Illinois State Board of Elections | http://www.elections.il.gov/Downloads/ElectionInformation/PDF/coofficers.pdf |
| Credit Unions (Federal) | National Credit Union Administration | 703-518-6300 http://www.ncua.gov/ |
| Discrimination/Civil Rights (employment, real estate transactions, financial credit, public accommodations) | Illinois Department of Human Rights | 312-814-6200 (Chicago) 217-785-5100 (Springfield) 618-993-7463 (Marion) 217-785-5125 (TTY) http://www.state.il.us/dhr/charges/charge_1.htm |
| Office of the Illinois Attorney General Civil Rights Bureau | 312-814-3400 http://www.illinoisattorneygeneral.gov/rights/civilrights.html |
|
| Employment (State employee discharge, suspension, discipline, layoffs, transfers | Illinois Civil Service Commission | http://www2.illinois.gov/icsc/Pages/about.aspx |
| Environmental Emergency | Illinois Emergency Management Agency | 800-782-7860 |
| Equal Pay | Illinois Department of Labor | 866-372-4365 (toll free hotline) http://www.state.il.us/agency/idol/laws/LAW93006.htm |
| Federal Officers | Illinois State Board of Elections | http://www.elections.il.gov/Downloads/ElectionInformation/PDF/Federal and State Officers.pdf |
| Governor | Office of the Executive Inspector General for the Office of the Governor | 866-814-1113 http://www2.illinois.gov/oeig/Pages/OnlineComplaint.aspx |
| Health Care Complaints | Office of the Illinois Attorney General Health Care Bureau | 877-305-5145 (hotline) TTY 800-964-3013 http://www.illinoisattorneygeneral.gov/consumers/healthcare.html |
| Health Care Fraud | Office of the Illinois Attorney General Health Care Fraud Unit | 877-305-5145 (TTY 800-964-3013) fax 312-793-0802 http://www.ag.state.il.us/consumers/filecomplaint.html |
| Health Facilities (hospitals, home health agencies, hospices, health clinics, laboratories, community mental health centers, nursing facilities, assisted living facilities, etc.) |
Illinois Department of Public Health Central Complaint Registry | 1-800-252-4343 (Public Health Hotline) 217-785-0321 (out of State) TTY 1-800-547-0466 fax 1-217-424-8885 http://www.idph.state.il.us |
| Hospital, inappropriate discharge | Illinois Peer Review Organization | 800-647-8089 (hotline) |
| Housing, Fair | Department of Housing and Urban Development | 202-708-4252 800-669-9777 http://www.hud.gov/ |
| Identity Theft | Office of the Illinois Attorney General | 1-866-999-5630 TTY 877-844-5461 http://www.illinoisattorneygeneral.gov/consumers/hotline.html |
| Federal Trade Commission | 1-877-ID-THEFT (1-877-438-4338) TTY 1-866-653-4261 http://www.ftc.gov/ftc/contact.shtm |
|
| Insurance (property and casualty, life, accident & health, HMOs) |
Illinois Department of Insurance | 866-445-5364 (toll free) TDD 217-524-4872 fax 217-558-2083 http://www.insurance.illinois.gov/Complaints/file_complaint.asp |
| Judges | Judicial Inquiry Board | 312-814-5554 800-227-9429 TDD 312-814-1881 fax 312-814-5719 http://www2.illinois.gov/jib/Documents/ComplaintForm.pdf |
| Legal Assistance Referrals | Office of the Illinois Attorney General | http://www.illinoisattorneygeneral.gov/about/probono.html |
| Legislature (Senators, Representatives) |
Office of the Legislative Inspector General | 217-558-1560 fax 217-558-1566 tomh@ilga.gov http://www.ilga.gov/commission/lig/default.asp |
| Licensed
Professionals (doctors, nurses, accountants, locksmiths, barbers, etc.) |
Illinois Department of Financial and Professional Regulation Complaint Intake Unit | 312-814-6910 http://www.idfpr.com/dpr/FILING/Complaint.asp |
| Local Government (city, village, townships, etc) |
Illinois Comptroller's Office Local Government Division | 877-304-3899 (hotline) http://www.ioc.state.il.us/index.cfm/departments/local-government-division |
| Long
Term Care Facilities (nursing homes) |
Illinois Department of Public Health Central Complaint Registry | 1-800-252-4343; TTY 1-800-547-0466; fax 1-217-424-8885 http://www.idph.state.il.us |
| Office of the Illinois Long-Term Care Ombudsman | 217-785-3143 | |
| Medicaid Fraud | Illinois State Police Medicaid Fraud Control Unit | 708-633-5500 (Northern Illinois) 217-785-3322 (Central Illinois) 618-346-3780 (Southern Illinois) |
| Illinois Department of Healthcare and Family Services Office of Inspector General | www.state.il.us/agency/oig/reportfraud.asp | |
| Minimum Wage/Overtime | Illinois Department of Labor | 800-478-3998 (toll free hotline) http://www.state.il.us/agency/idol/Laws/LAW105.HTM |
| Pollution | Illinois Environmental Protection Agency | 888-372-1996 http://www.epa.state.il.us/pollution-complaint/form-online.html |
| Prevailing Wage | Illinois Department of Labor | http://www.state.il.us/agency/idol/forms/pwforms.htm |
| Property Taxes | Illinois Property Tax Appeal Board | http://www.state.il.us/agency/ptab/assist/forms.htm |
| Safety, Workplace | Illinois Department of Labor | http://www.state.il.us/agency/idol/forms/safetyforms.htm |
| Secretary of State | Office of the Executive Inspector General for the Office of the Secretary of State | 630-455-4013 217-785-2012 618-244-8358 fax 217-785-0761 |
| Senior Citizens | Illinois Department on Aging | Senior Helpline: 800-252-8966 TTY 888-206-1327 |
| State Officers | Illinois State Board of Elections | http://www.elections.il.gov/Downloads/ElectionInformation/PDF/Federal and State Officers.pdf |
| State Police | Illinois State Police Division of Internal Investigation | http://www.isp.state.il.us/services/complaintprocedures.cfm |
| Tax Fraud | Illinois Department of Revenue | 1-800-243-2811 (CHEAT 11) http://tax.illinois.gov/fraud/index.htm |
| Internal Revenue Service | 1-800-829-1040 http://www.irs.gov |
|
| Toll Highway | Illinois Tollway Inspector General | 1-866-7TOLL-IG or 1-866-786-5544 |
| Treasurer, State | Office of Inspector General for the Illinois State Treasurer | 312-814-1698 217-557-1972 http://www.treasurer.il.gov/OIG/Complaintform.html |
| Unclaimed Property | Office of the Illinois State Treasurer Unclaimed Property Division | 217-785-6992 http://www.treasurer.il.gov |
| Unemployment Insurance Fraud | Illinois Department of Employment Security | 312-793-3200 (recipient fraud) 312-793-8333 (employer fraud) http://www.ides.illinois.gov/page.aspx?item=121 |
| Unfair Labor Practice | Illinois Labor Relations Board | 217-785-3155 (Springfield office) 312-793-6400 (Chicago office) http://www.state.il.us/ilrb/subsections/forms/index.asp |
| Utilities, Public (gas, electric, water, sewer, telephone) |
Illinois Commerce Commission | 800-524-0795 217-782-2024 (outside Illinois) 800-858-9277 (TTY) http://www.icc.illinois.gov/consumer/complaint/ |
| Wages (owed and uncollected) |
Illinois Department of Labor | 312-793-2808 http://www.state.il.us/agency/idol/Laws/LAW115.HTM |
| Welfare Fraud (Public Aid) |
Illinois Department of Healthcare and Family Services Office of Inspector General | http://www.state.il.us/agency/oig/reportfraud.asp |
| Workers Compensation Fraud | Illinois Department of Insurance Workers' Compensation Fraud Unit | http://insurance.illinois.gov/WCFU/default.asp DOI.WorkCompFraud@illinois.gov 312-814-5394 toll free 877-923-8648 |
