REPORT HIGHLIGHTS PROGRAM AUDIT OF THE COVERING ALL KIDS HEALTH INSURANCE PROGRAM PROGRAM AUDIT Release Date: June 21, 2023 State of Illinois, Office of the Auditor General FRANK J. MAUTINO, AUDITOR GENERAL To obtain a copy of the Report contact: Office of the Auditor General, Iles Park Plaza, 740 E. Ash Street, Springfield, IL 62703 (217) 782-6046 or TTY (888) 261-2887 This Report Digest and Full Report are also available on the worldwide web at www.auditor.illinois.gov REPORT HIGHLIGHTS Background: The Covering ALL KIDS Health Insurance Act (Act) (215 ILCS 170/63) directs the Auditor General to audit the EXPANDED ALL KIDS program every three years beginning on or before June 30, 2022 (prior to this date, audits were required annually). The Act requires that the audit include: payments for health services covered by the program; and contracts entered into by the Department of Healthcare and Family Services (HFS) in relation to the program. The ALL KIDS program is administered by both HFS and the Department of Human Services (DHS). We have released audits annually as required from the first audit covering FY09 to the tenth and last audit covering FY18. Four of the five recommendations from our FY18 audit are being repeated during this audit period. These four recommendations have been repeated since the first EXPANDED ALL KIDS audit, which covered FY09. (digest iv) Key Findings: • Redeterminations of eligibility were completed late or not completed during July 2018 through March 2020. During FY19, 12,315 of the 25,907 (48%) annual redeterminations due were completed timely, and 6,466 of 25,907 (25%) annual redeterminations due were not completed. During FY20, 14,783 of the 18,841 (78%) annual redeterminations due were completed timely, and 3,559 of 18,841 (19%) annual redeterminations due were not completed. Redeterminations were suspended beginning in March 2020 due to COVID-19. (digest vii) • Auditors identified 1,328 enrollees that were over the allowable age for enrollment in the ALL KIDS program from July 2018 through March 2020. These enrollees received 11,011 services totaling $1,192,008 after the month of their 19th birthday. Beginning in March 2020, enrollees that were over the allowable age were allowed to maintain coverage because of COVID-19. Auditors also identified duplicate enrollees during FY19 through FY22. (digest viii) • Auditors determined that there were enrollees that were potentially misclassified as undocumented during FY19 through FY22. For this four year audit period, we identified a total of 5,513 of 111,722 (5%) undocumented enrollees that are potentially misclassified. If these enrollees were classified as undocumented in error, the State did not receive the eligible matching federal rate funds for FY19 through FY22. At a minimum, the State did not collect $8.2 million in federal reimbursement for this time period. (digest viii) • Supporting documentation for determinations of eligibility has been an issue identified by auditors in each of the previous 10 EXPANDED ALL KIDS audits, going back to FY09. However, during this audit period we were unable to conduct fieldwork testing in order to follow up on this recommendation because of the allowances made to address COVID-19. This recommendation will be followed up on as part of future State Compliance Examinations. (digest ix) Key Recommendations: The audit report contains four recommendations; one is directed at the Department of Healthcare and Family Services, and three are directed to both the Department of Human Services and the Department of Healthcare and Family Services: • The Department of Healthcare and Family Services and the Department of Human Services should annually redetermine ALL KIDS eligibility as required by the Covering ALL KIDS Health Insurance Act. (report p. 22) • The Department of Healthcare and Family Services should have controls in place to ensure that its ALL KIDS eligibility data is accurate and reliable. This includes ensuring that enrollees over 18 years of age are identified as no longer eligible and ensuring that enrollees are not enrolled in ALL KIDS more than once. (report p.24) • The Department of Healthcare and Family Services and the Department of Human Services should: — ensure policies and procedures used to classify enrollees as a documented immigrant or undocumented immigrant contain specific instructions for caseworkers to make accurate eligibility decisions; — consider implementing an electronic edit within the Integrated Eligibility System (IES) that prevents enrollees with citizenship or immigration documentation from being classified as undocumented; — ensure documented immigrants are classified correctly in its database; and — ensure the State receives federal matching funds for all eligible enrollees and ensure that federal matching funds are not received for ineligible enrollees. (report p. 27) • The Department of Healthcare and Family Services and the Department of Human Services should: — ensure all necessary eligibility documentation to support residency and birth/age is received in order to ensure eligibility is determined accurately; and — ensure one month’s worth of income verification is reviewed for determining eligibility. (report p.29) This performance audit was conducted by the staff of the Office of the Auditor General.